Our company and its related companies collect information

  • From the use of its web sites
  • From application forms
  • From use of its connectivity services
  • From use of its proxies
  • From resellers and affiliates
  • From third parties
  • Where legally required to do so

We may combine information with that available from third parties or public sources. You may not purchase or use our services anonymously; you must provide correct and accurate contact details, and details of the legal entity.
We do not collect information on children under 13 years of age.

We use private information to

  • Identify you for permission to access our services
  • Provide you with invoices
  • Gain an understanding of your needs in relation to our service and potential services
  • Check for credit worthiness or fraud
  • Contact you where necessary in relation to your use of our services
  • Provide newsletters and outage and other notifications
  • Marketing purposes
  • Test and develop our services and systems
  • Management purposes
  • Research purposes

Cookies are used to identify you to our web servers. This information can then be used to customize the web site or set preferences for you. This information is collected and used for internal marketing purposes.
We do not sell your information to third parties but may share it with related companies, as defined by the national privacy Act. We may also share statistical information with third parties, without disclosing individual details, unless those details are necessary for fulfilling a service order you have requested. For example a carriage service or a domain name contract.
We may disclose details to, and collect details from, credit or fraud agencies, or debt recovery agencies for verification purposes, or for debt reporting or collection purposes.

We may also disclose details about you to

  • government and regulatory authorities and other organizations, as required or authorized by law
  • our professional advisers, including our accountants, auditors and lawyers
  • organization involved in sale or transfer of our assets or managing corporate risk and corporate funding

We take reasonable steps to protect your information from misuse, loss, and from unauthorized access.
All staff are instructed not to disclose private information to anyone. We take security very seriously and have state of the art systems to ensure security of all information.
We attempt to keep all information up to date but we rely on you to inform us of any changes of your details.

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